We collect different types of information depending on how you interact with our services. Here's what that looks like in practice:

Information You Provide Directly

This includes data you give us through forms, registrations, or direct communication. When you sign up for our upcoming September 2025 budget variance analysis course, for example, we'll collect your professional background to better understand your learning goals.

Automatically Collected Data

Our website collects certain technical information automatically through standard internet protocols. We use this to understand how people navigate our site and where we can make improvements.

We use your personal information for specific purposes that directly relate to providing you with quality educational services. Nothing more, nothing less.

• Delivering course materials and educational content tailored to your professional level
• Communicating important updates about programs, schedules, and curriculum changes
• Processing registrations and maintaining accurate enrollment records
• Responding to your inquiries and providing support throughout your learning journey
• Improving our course offerings based on engagement patterns and feedback
• Meeting legal and regulatory requirements under Australian law
• Protecting the security and integrity of our educational platform

Under Australian privacy law, we need a lawful reason to collect and use your personal information. Here's what applies to our operations:

You can withdraw consent at any time for activities that rely on it. This won't affect any processing we've already completed with your permission.

We share your information only when necessary to provide our services or comply with legal requirements. Here's who might see your data and why:

• Course delivery partners: Educational technology platforms that host our learning materials and track your progress
• Payment processors: Secure financial services that handle course fee transactions
• Communication providers: Email and messaging services we use to send you course updates and materials
• Analytics services: Tools that help us understand how people use our website to make it better
• Legal authorities: When required by Australian law or to protect our rights and safety

All third parties we work with are required to protect your information and use it only for the specific purposes we've authorized. We don't just hand over data to anyone who asks.

Australian privacy law gives you significant control over your personal information. Here's what you can do:

To exercise any of these rights, send a written request to support@ulmervaxilo.com or contact us at 10/7 Salisbury Rd, Castle Hill NSW 2154. We'll respond within 30 days and verify your identity before processing requests that involve accessing or changing your data.

Protecting your information is something we take seriously. We've implemented multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments of our systems
• Restricted access controls ensuring only authorized personnel can view personal information
• Secure data centers with physical and digital protection measures
• Staff training on data protection and privacy obligations
• Incident response procedures to address any potential breaches quickly

We keep your information only as long as needed for the purposes we collected it. Different types of data have different retention periods:

When we no longer need your information, we securely delete or anonymize it so it can't be linked back to you. Some data might be retained longer if required by law or for legitimate business purposes like defending legal claims.

Some of our service providers operate outside Australia, which means your data might be processed or stored in other countries. When this happens, we make sure appropriate safeguards are in place.

Our cloud infrastructure partners primarily use data centers within Australia, but backup systems may be located in regions with equivalent privacy protections. We work only with providers who meet Australian privacy standards or have contractual obligations to protect your information at the same level we do.

If you have concerns about where your data is stored or processed, contact us and we'll provide specific details about the locations and protections in place.

Our website uses cookies and similar technologies to improve your experience and understand how people use our site. Here's what we use:

Essential Cookies

These keep the website functioning properly. They remember your login status and preferences during your visit. You can't turn these off without breaking basic functionality.

Analytics Cookies

We use these to understand which pages people visit most, how long they stay, and where they came from. This helps us improve our content and user experience. These are optional and you can disable them through your browser settings.

Functional Cookies

These remember your choices like preferred language or region settings to make your visits more convenient. Also optional.

You can control cookie preferences through your browser settings. Most browsers let you block or delete cookies, though this might affect how our website works for you. Check your browser's help section for instructions.

Our services are designed for adult professionals. We don't knowingly collect personal information from anyone under 18 years of age without parental consent.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@ulmervaxilo.com and we'll delete it from our systems.

We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the new policy takes effect. For minor updates like fixing typos or clarifying existing practices, we'll simply update the effective date at the top of this page.

We encourage you to review this policy occasionally to stay informed about how we're protecting your information. Continued use of our services after policy updates means you accept the changes.